Symmetry Financial Group (SFG) was founded in 2009 and is headquartered in Swannanoa, North Carolina. The company specializes in life insurance, mortgage protection, and related financial solutions.
Its primary goal is to protect families financially by connecting them with flexible insurance options tailored to their needs. SFG works with well-known insurance carriers like Mutual of Omaha and Foresters Financial, ensuring reliable products for its clients.
The company operates through a network of independent insurance agents who are responsible for selling insurance policies to individuals and families. This structure provides agents the opportunity to build a career while helping clients secure their financial future.
Over the years, Symmetry Financial Group BBB accreditation and its commitment to affordable, customizable insurance solutions have contributed to its growth. Its use of technology and personal support simplifies the insurance process for both agents and customers.
What is the Better Business Bureau (BBB)?
The Better Business Bureau (BBB) is a non-profit organization that helps consumers find trustworthy businesses. The BBB evaluates companies based on their ability to resolve complaints, maintain transparency, and uphold ethical standards.
Key Features of BBB:
- Companies are given ratings ranging from A+ (highest) to F (lowest) based on performance.
- The BBB accredits businesses that meet its strict trust and service guidelines.
- Consumers can file complaints, leave reviews, and check how a company responds to feedback.
For companies like Symmetry Financial Group, BBB accreditation is important as it reflects a business’s reliability and dedication to customer satisfaction.
In 2024, the BBB remains one of the most trusted sources for consumers to verify the reputation and trustworthiness of businesses across different industries.
Symmetry Financial Group’s BBB Profile (2024)
Symmetry Financial Group has been BBB accredited since January 13, 2015, and holds an A+ rating. This rating indicates the company’s consistent efforts to resolve complaints and maintain ethical business practices.
While the A+ rating highlights reliability, Symmetry Financial Group has received mixed customer reviews on the BBB platform. As of 2024, the average rating is 2.45 out of 5 stars based on client experiences.
Overview of SFG’s BBB Profile:
| BBB Accreditation | Since 2015 |
| Current BBB Rating | A+ |
| Average Customer Rating | 2.45/5 Stars |
| Number of Complaints | Actively Resolved |
Customer Feedback:
- Positive Reviews: Clients appreciate the professionalism of agents and the range of affordable insurance options.
- Negative Reviews: Some customers report delays in claims, communication issues, or challenges with policy follow-ups.
The company actively addresses complaints filed with the BBB, which has helped it maintain its A+ rating despite mixed reviews. This reflects a genuine effort to improve customer satisfaction.
Symmetry Financial Group’s Business Model
Symmetry Financial Group’s business model relies on independent insurance agents who sell policies and earn commissions. This model has similarities to multi-level marketing (MLM) because agents are also encouraged to recruit and build teams.
How It Works:
- Agents purchase leads (lists of potential customers) to find clients.
- They sell insurance products and earn commissions on successful sales.
- Agents can recruit others, earning a share of their team’s sales.
While this structure offers significant income potential, new agents face challenges such as the cost of purchasing leads and financial risk if sales don’t cover expenses.
Advantages for Agents:
- High earning potential for those with strong sales skills.
- Training and mentorship programs to guide new agents.
- Flexible work schedules and independent operations.
Challenges:
- Upfront costs for purchasing leads can be risky.
- Success depends on recruiting and selling consistently.
While the business model may not suit everyone, driven agents who are comfortable with sales and team-building often find success.
Pros and Cons of Symmetry Financial Group
Pros:
- A+ BBB Rating: Indicates strong trust and ethical practices.
- Wide range of insurance options.
- Opportunities for agents to earn high commissions.
- Active complaint resolution on BBB.
Cons:
- Mixed customer reviews (2.45/5 stars).
- Complaints about MLM structure and lead costs for agents.
- Some delays in policy cancellations or claims.
Key Takeaways for Clients and Agents
For clients, Symmetry Financial Group provides a variety of life insurance and financial protection options. The company works with reliable insurance carriers, ensuring solutions that align with clients’ needs and budgets.
Before purchasing a policy, it’s important for clients to research their options, compare policies, and ask clear questions about benefits and terms. This helps ensure they make an informed decision.
For agents, SFG offers an opportunity to earn commissions and build a career in financial services. However, agents should carefully evaluate the cost of leads and the MLM-like structure before joining.
Tips for Clients:
Symmetry Financial Group offers reliable life insurance and mortgage protection options. Clients should carefully research and compare policies to ensure they meet their specific needs.
- Ask questions about policy terms, premiums, and claims processes.
- Use the BBB website to check reviews and feedback.
- Work closely with an agent to understand the benefits of each plan.
For Agents:
Agents considering Symmetry Financial Group should understand the business model and the financial investment required.
- Evaluate the cost of purchasing leads and the potential returns.
- Take advantage of SFG’s training programs to build sales and recruiting skills.
- Success requires dedication, strong sales abilities, and persistence.
Both clients and agents can benefit from SFG’s offerings by approaching the company with realistic expectations and conducting thorough research.
Business Model: Is SFG an MLM?
Symmetry Financial Group operates through a network of independent agents who sell insurance products and earn commissions. This model is sometimes associated with multi-level marketing (MLM) due to its team-building structure.
Agents at SFG are encouraged to recruit others, building a team that generates passive income for them. While this offers growth opportunities, success depends on individual performance and team-building skills.
One challenge agents face is the need to purchase sales leads. These leads represent potential clients but come with upfront costs. For new agents, this can be financially risky if sales don’t meet expectations.
Why Agents Choose SFG:
- The potential for high commissions makes SFG attractive for driven individuals.
- Training and support resources are provided to help agents succeed.
- Agents have flexibility to work independently and manage their schedules.
Critics argue that SFG’s MLM-like structure requires significant effort to build a profitable career. However, those who are motivated and skilled in sales can find success in this system.
Ultimately, while SFG has elements of MLM, it is a legitimate insurance company offering real products and financial opportunities.
Final Thoughts on Symmetry Financial BBB
Symmetry Financial Group remains a legitimate and trusted insurance company in 2024, with its Symmetry Financial Group BBB A+ rating reflecting its commitment to resolving complaints and maintaining ethical standards.
The company’s business model offers opportunities for agents and reliable solutions for clients. However, mixed customer reviews highlight areas where improvement is needed, such as better communication and faster claims handling.
For clients, SFG provides valuable insurance options to secure their financial future. For agents, it offers growth opportunities through commissions and recruitment, provided they are prepared for the challenges of the MLM-like model.
By understanding Symmetry Financial Group BBB profile, services, and business structure, both clients and agents can make well-informed decisions in 2024.
FAQs
What is Symmetry Financial Group?
Symmetry Financial Group (SFG) is a financial services company that offers life insurance, mortgage protection, and other financial solutions. Founded in 2009, the company operates through independent agents to connect clients with customized insurance options.
What is Symmetry Financial Group’s BBB rating?
As of 2024, Symmetry Financial Group holds an A+ rating with the Better Business Bureau (BBB). The rating reflects the company’s commitment to ethical business practices and resolving customer complaints effectively.
What are the common complaints about Symmetry Financial Group?
Some common complaints include:
- Delays in claims processing.
- Challenges with policy cancellations.
- Communication issues or slow responses from agents.
Despite these concerns, SFG actively responds to BBB complaints to improve customer satisfaction.
Is Symmetry Financial Group a multi-level marketing (MLM) company?
SFG has elements of an MLM-like structure. Agents earn commissions from selling insurance policies and can recruit others to build teams. While this model offers opportunities for high-income, agents often need to purchase leads, which can involve upfront costs.
Is Symmetry Financial Group legitimate?
Yes, Symmetry Financial Group is a legitimate business. It is BBB-accredited, holds an A+ rating, and partners with trusted insurance carriers like Mutual of Omaha. However, customers and agents are encouraged to research policies and opportunities thoroughly before engaging with the company.
